How it Works ...

We have named this project “Hotel Pass” because it encompasses all aspects of the hotel – the guests, management and facilities.

Digital Guest Pass

The system provides a digital pass for guests of the hotel, which is downloaded to their mobile phones. Each guest is provided with a pass. This can be issued on arrival at the hotel, or at the time of their booking (this all depends on the preference of the hotel management). The hotel guest should also be given the opportunity to deny installing the pass, or asking for their details to be removed from the system (GDPR).

The digital pass includes the following information, which is useful and helpful for the guests of the hotel:

✓   Check-in / Check-out Dates | Room Number
✓   WiFi Details of the hotel (if applicable)
✓   Ability to check the cleaning data for their room
✓   Ability to check the cleaning data of the hotel facilities such as pool, restaurant etc (if applicable)
✓   Book use of hotel facilities such as pool, gym through our online booking system for hotel facilities
✓   Book a table at the restaurant of the hotel, through our online restaurant booking system
✓   Order room service, through our online ordering system
✓   View Digital Menus for hotel restaurant, pool bar, etc

Cleaning Data System

Our system is provided to hotels and is customized to their specific requirements, such as room numbers, hotel facilities, and much more. The hotel has their own “cleaning data management system” where the cleaning details of the rooms, areas and facilities of the hotel are entered (either by the hotel management or a third party cleaning company).

Guests of the hotel are able to view the cleaning data of their room by either clicking the link on the back of their pass, or by scanning a QR code in their room. They can also access the cleaning data of the other areas of the hotel the same way.

All room/facility cleaning data is stored in a database and a complete archive of all cleaning data is available on demand for all rooms and areas of the hotel.

To preserve the integrity of the cleaning management system, the hotel management/cleaning company are only able to enter data for the room/facility cleaning.

The ability to edit or delete any data is NOT AVAILABLE. If any data needs to be corrected/removed due to any mistakes, the hotel management/cleaning company have a 24 hour period from the time of data entry to contact us with the entry reference number and we will make any changes required.

Any requests for the changing of the data will be shared with all parties (hotel management and/or cleaning company) in order to maintain transparency.

The purpose of these restrictions is to stop the data from being manipulated!!

Hotel Management Features

The hotel management will have the ability to send notifications to all/specific hotel guests via the digital pass. This can be a general notification such as the closing of the hotel swimming pool for the day, or a message to a specific guest informing them that there table at the hotel restaurant will be ready in 15 minutes.

The hotel will have online pages for all of their rooms and facilities which will display the latest cleaning data. These pages will be available in English and Greek, and additional languages can be provided on request. QR codes will be provided for all rooms and areas of the hotel. NFC (Near Field Communication) tags/stickers can also be provided at an additional cost.

Additional Systems available to hotels

In addition to the cleaning management system, the hotel management can choose to have a number of additional online systems added to their account. These include …

✓   Online Booking System for hotel facilities such as swimming pool gym, sauna, etc
✓   Online Booking system for restaurant tables
✓   Digital Menu for the restaurant, pool bar, etc
✓   Online ordering of Room Service

All of the above systems can be accessed by hotel guests via their digital pass, or by QR codes that can be placed around the hotel complex.